HostGator is a web hosting company establish by Brent Oxley in the year 2002. The company is based in Houston, Texas. Today, the hosting provider has gathered position in the top 10 largest web hosting companies in the world. Despite the company’s growth, the CEO, Brent still involves personally in offering customer satisfaction, and often handles the issues personally.
Today, HostGator is hosting more than 9 million domains from over 150 nations. The web host is offering different web hosting solutions as following:
- Shared/Standard Web Hosting
- Reseller Web Hosting
- Dedicated Web Hosting (Managed)
- VPS Web Hosting (Managed)
Shared Hosting Plans
The web host offers three shared hosting plans as per your needs – Hatchling Plan, Baby Plan and Business Plan.
The first plan is designed for those who require hosting only for single domain
If you plan to expand or if you already have multiple sites, then choosing Baby Plan is the better choice for you.
If yours is a business website or planning to start an online business, then you should consider choosing Business Plan. In addition to web hosting, you also get a Toll Free number. The web host has united with Voipo for offering the toll free services to its customers.
All these plans offer different packages as per the hosting requirement of different websites. You get unlimited bandwidth and disk space with all the plans. Additionally, HostGator is also offering unlimited POP3 accounts and MySQL databases.
|Price||$ 3.96 per month||$ 6.36 per month||$ 10.36 per month|
Safe harbor Certified
5.2.17 and 5.3.15
5.5.21 or higher
11.32.x – auto updated to latest version
PHP 5, Ruby On Rails, SSH, Perl Python, SSI
WordPress, Fantastico, PHP Nuke, Zencart
HostGator is using The Planet world-class datacenters which feature most-advanced power, security, cooling and safety systems. The datacenters consist of top-class technology that ensures the servers stay secure and cool, and offer great up-time.
The HostGator datacenters include redundant HVAC, fire detection and power systems, and are consistently monitored round-the-clock by both web host and the NOCs of The Planet.
The web host began the business in a quick manner, and as a result in a short span of time it achieved a top place in the industry. By the year 2006, the company crossed 2 million domains hosting. In 2008, the Inc. Magazine gave HostGator #21 rank in the USA and #1 rank in Houston, Texas in the list of fast-growing companies.
When it comes to its reputation, in all the services that the company offers, it is always 100% perfect. The web host provider has been leading the industry with world-class services, and its customer and technical support team excels well in offering great customer satisfaction.
Being a product and technology innovator, the web host efficiently offers over 6 million clients with the new, innovative and creative services and products developed in order to balance their hosting usage consequently.
According to one survey in 2008, the web host made about $34 million. In addition, in a client satisfaction survey in June 2008, about 90% of the customers of HostGator claimed being very satisfied with the services offered by the web host.
The hosting provider has been working consistently to refine and improve its services and support; finally to acquire its aim of being the leading web host provider in the industry.
Other than its top-notch datacenters and redundant network, system administrators of HostGator monitor the lines of the company at the optimum uptime that it can offer, without preventing at least one of the millions of clients it is serving.
Also, the servers at HostGator are monitored round-the-clock, and the technicians at HostGator handle any issues prior to going to a serious extent. Hence, the webhost has become one of the most customer-satisfying web hosts in the industry and has acquired the credibility of becoming most reliable web host among many clients.
HostGator Technical Specifications
Shared hosting service of the web host runs on Dell PowerEdge servers; they have a reliable and robust network that has been proven to handle all types of websites – from eCommerce sites, blogs, and even the fortune 500 companies.
All the essential software at HostGator is up-to-date – such as MySQL version, PHP version and GD library. Other specifications include:
- Unlimited number of MySQL databases along with PHP MyAdmin Access
- Front Page Extensions
- Programming Languages such as CGI, Ruby, Ruby on Rails, PHP5, Python, Perl, and SSI
- System Management tools: Cron Job Scheduling and SSH Access
- Programmin Modules: CPAN, Curl, ImageMagick, and GD Library
- FrontPage Extensions
It is very essential with shared web hosting that your website is isolated from other customers’ sites on the same web server; or else, there is a chance for hackers to compromise/open an account on the server, and they can easily access your website.
In order to prevent this sort of issues, HostGator runs mod_suPHP – the best way of offering strong isolation among multiple user accounts.
HostGator Web Hosting – Features
With its rapid development in the industry, HostGator is very popular to offer numerous features that come very helpful to its clients:
- Unlimited Domain Hosting
- Unlimited Disk Space
- Unlimited File Transfer
- Unlimited number of email accounts
- Free Site Building tools
- Secure SSL, Shell, Stats and FTP
- Languages – CGI, Perl, Ruby, Ruby on Rails, and MySQL
- Free Google Credit of $100
- Round-the-clock support through phone, email and live-chat
HostGator Web Hosting – Benefits
HostGator has a long history in web hosting industry and has gained so much popularity and reputation among numerous webmasters. It is very well-known for offering reliable and low-cost hosting services.
Outstanding Uptime Record: HostGator guarantees 99.9% uptime guarantee, and you will never observe any downtime for your website as long as you are with HostGator. This is one of the main factors for many people choosing HostGator.
Green Hosting: HostGator has chosen to go green, and hence chosen eco-friendly hosting. The web host’s operations are 130% powered through wind energy.
Excellent Customer Support: The web host offers top-class technical support to its clients through phone, email and live chat options round-the-clock. You can also find different help and support tools such as forum, FAQs section, tutorials, and so on.
Upgrade Choice: HostGator offers three hosting plans such as Hatchling, Baby and Business plans. And, it also offers Reseller, VPS and Dedicated web hosting plans. You have plenty of space for growth; and, you will never have to worry about your website outgrowing your host in the future.
Guarantees & Customer Satisfaction
HostGator is well-known for its 99.9% uptime guarantee. The web host’s servers are very efficient and fast. Their clients hardly find any downtime on their sites. Current clients and potential customers are also happy to know that the web host has its own datacenter. This implies that their servers are always under control and constant monitoring.
HostGator is pretty confident about its services that it is offering a 45-day money guarantee n its hosting plans. So, in case you are unhappy with its services or do not like to continue with it for any reason, you can call up the customer service and claim for money back. You will get your money back without any questions being asked. The HostGator founder himself backups the money back guarantee.
Another best option why many clients choose this web host is – you have a choice of paying monthly. Overall, the clients’ feedbacks show that most of them are very much happy with the services and features offered by HostGator. So, when you choose HostGator, you will get 45 days money back guarantee as well as 99.9% uptime guarantee.
HostGator Customer Service
Other than its CEO and President, the management team of the company includes technology and web hosting veterans working along to ensure that the company continues to progress and grow consistently.
HostGator is offering outstanding support tools to its customers. The support team is available through phone, email and chat 24 hours and 7 days a week. In addition, it is also offering huge knowledge base for its clients in the form of tutorials and FAQ section.
If you have any doubts with regards to its services you can either go through its online knowledge base or talk to its friendly support team to have your queries answered. Emails are answered within 24 hours of time.
HostGator may seem little expensive to a few people, but when you compare the price with the services and features offered, the hosting plans are very cheap that most of its competitors cannot provide such services at this much lower prices.
Additionally, the hosting provider is offering top-class services in terms of uptime, and you can pay on monthly basis without any long-term contracts. You also get a 45 day money back guarantee and top-class customer support. Overall, HostGator is one of the best and top-class hosting providers that has been offering reliable hosting services to millions of websites.